iMessage SNS1
Import contacts
Import business numbers; pre-send checks cover format, ownership, opt-out, duplicates, and limits.
See who replied at a glance
A customer communication workspace for cross-border e-commerce, international trade, export businesses, and professional sales teams
Manage outreach, shared inbox, real-time replies, contact lists, and follow-ups in one place.
One workspace for the full customer communication flow
Outreach is only the start. Teams need clarity on who replied, who is waiting, who needs follow-up, who opted out, and which tasks are running.
Business messaging should not stop at “message sent”
iMessage SNS brings outreach, replies, numbers, tasks, conversations, and team collaboration into one workspace — so you spend less time jumping between spreadsheets, lists, and personal notes.
Who already replied?
Shared inbox groups conversations; unread and replied views stay separated.
Who is still waiting?
Waiting-reply lists help sales and support prioritize the next touch.
Who needs follow-up?
History and task status live in one place so nothing slips through.
Who must not be messaged?
Opt-out, numbering rules, duplicate checks, and send windows run before send.
Contacts→
Send tasks→
Customer reply→
Shared inbox→
Sales / support→
Full history
Shared inbox built for teams
💬
Replied
Find conversations where customers have responded.
Open workspace →⏳
Awaiting reply
See threads still waiting on the customer.
Open workspace →🔵
Unread
Prioritize new customer replies.
Open workspace →📁
History
Review past messages with the same contact.
Open workspace →👥
Team collaboration
Handle assigned customers per role and permissions.
Open workspace →⚡
Real-time
New replies and status updates appear live in the desk.
Open workspace →Recommended use cases
Cross-border, trade, export, sales, and support teams share one flow under your permission model.
Cross-border e-commerce
- Pre-sales questions
- Order updates
- After-sales care
- Relationship nurturing
- Win-back outreach
- Campaign notices
Replies land in the shared workspace; agents work assigned customers by permission.
Open workspace →International trade
- Lead development
- Inquiry follow-up
- Quotation threads
- Sample confirmation
- Order confirmation
- Logistics updates
Stop digging through phone spreadsheets for conversation history.
Open workspace →Export / foreign trade
- Contact numbers
- Sales ownership
- Business threads
- Customer replies
- Follow-up notes
- Message history
When owners change, history stays visible under company permissions.
Open workspace →Enterprise sales
- Individual accounts
- Permissions & data
- Replied / not replied
- Follow-ups & history
Every rep sees where each customer stands in the conversation.
Open workspace →Support & after-sales
- Customer issues
- Support tickets
- Order exceptions
- Service notices
- Opt-out requests
Shared inbox for many agents — find the thread and history quickly.
Open workspace →From import to reply — one continuous flow
2
Create tasks
Pick numbers and message content; large lists enter the pipeline in controlled steps.
3
Batch processing
Tasks advance by account state, capacity, numbering rules, and send windows.
4
View results
Track queued, processing, accepted, delivered, failed, pending review, skipped, and canceled.
5
Receive replies
Customer replies enter the unified inbox — continue without hunting numbers.
6
Follow up
Continue when rules allow; each send re-checks opt-out, ownership, and windows.
Built for growing business teams
From small groups to large sales, support, and ops — one account model for everyone.
Accounts & permissions
- Multiple staff accounts
- Concurrent online users
- Role-based access
Contacts & tasks
- Contact management
- Bulk tasks (88 per batch)
- Task status tracking
Messaging & compliance
- Shared inbox
- Message history
- Opt-out protection · follow-ups
Delivery status at a glance
Queued
Task created; waiting for the system.
Processing
Send pipeline is running.
Accepted
Upstream accepted the request — not necessarily delivered to the handset.
Delivered
Shown when a carrier or provider delivery receipt is available.
Failed
Send ended with a definitive failure.
Pending review
Timeout or upstream ambiguity — held to reduce duplicate sends.
Skipped
Opt-out, rules, or guards prevented actual send.
Canceled
Task canceled before send completed.
Why teams choose iMessage SNS
✓
Clearer multi-user workEach employee uses their own account — less shared-login chaos.
✓
Replies in one inboxNew customer replies go straight to the desk.
✓
Know who repliedReplied, waiting, unread, and needs-action views stay obvious.
✓
History stays togetherMessages and threads stay centralized for handoffs.
✓
Scales beyond spreadsheetsTasks, number state, and threads beat manual Excel at volume.
✓
Unified send guardsOpt-out, ownership, duplicates, task controls, windows, and logging.
Standard plan
Business SMS desk + inbox + teamwork
For teams managing large contact bases, shared replies, and a consistent communication process.
- Workspace and contact management
- Bulk send tasks (up to 88 numbers / 88 message lines per batch)
- Shared inbox, replies, and conversation history
- Multi-user accounts, task status, opt-out protection
About SMS charges
Long messages may split into multiple SMS segments — one UI message is not always one billable segment. Final charges follow your account ledger.
Long messages may split into multiple SMS segments — one UI message is not always one billable segment. Final charges follow your account ledger.
FAQ
What is the $27 fee?
$27 is the Standard plan price shown on this site. Allowances, cycle length, and included services follow your account page and current rules.
Is each SMS charged once?
Not always. Long content may split into multiple segments; billing follows your ledger.
Can we keep messaging after a reply?
Yes — continue threads in the workspace. Extra charges depend on your billing rules.
What does “Accepted” mean?
The upstream provider accepted the send request; it does not guarantee delivery to the phone.
What is “Pending review”?
When the system cannot confirm acceptance yet, records may stay pending to reduce duplicate sends.
Why was a number skipped?
Opt-out, bad format, duplicate rules, ownership limits, send window, paused/canceled tasks, or other guards.
Can we buy lists and blast?
No cold-list sales or scraping — ensure lawful sources and consent.
Multi-user support?
Yes — staff work within permissions on assigned customers, tasks, and threads.
Good for cross-border e-commerce?
Yes — support, after-sales, orders, and long-term customer care.
Good for trade / export firms?
Yes — inquiries, development, orders, after-sales, and relationship management.
Ready to unify customer communication?
Sign in to handle replies, or install the Windows client to stay online for incoming messages.